Shipping policy

Last updated: 10 November 2026

Processing

In-stock orders are packed and dispatched within 1 to 3 working days. Pre-order and made-to-order items ship by the date shown on the product page. You will receive a confirmation with tracking details by email or WhatsApp when your order is on its way.

Delivery times

• Oman: usually 1 to 3 working days after dispatch, by courier to your door.
• GCC (Saudi Arabia, UAE, Qatar, Kuwait, Bahrain): usually 3 to 7 working days after dispatch.
• United Kingdom and other countries: usually 5 to 10 working days after dispatch.

These times are estimates. Delivery can take longer during public holidays, sales and periods of high demand.

Shipping costs

Shipping costs depend on your country and order, and are shown at checkout before you pay.

Customs and duties

Orders delivered outside Oman may be charged import duties or taxes by local customs. These are set by the destination country and paid by the recipient.

Addresses and failed deliveries

Please make sure your delivery address and phone number are correct, as the courier will contact you to arrange delivery. If a delivery fails because of an incorrect address or because the courier cannot reach you, we will contact you to arrange delivery again, and re-delivery charges may apply.

Contact

Questions about your delivery? Email orders@saqr.om or WhatsApp +968 9111 1922 with your order number.